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Kecia began her professional career working for Hyatt hotels in Human Resources. She has taught bilingual first grade, and English as a second language (ESL) at the University of California Irvine, as well as Rancho Santiago College. Kecia spent several years working as a Regional Customer Service Manager & Trainer in the retail industry, before joining CEA.
Kecia has a BA in Spanish from the University of Montana, a TESOL certificate, and a Human Resources Management Certificate from the University of California, Irvine.